Our website respects your privacy and seeks to protect your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain conditions). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, it defines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Accordingly, your name and other information relating to you are used in the manner described in this Privacy Policy. We will collect information only when necessary or if it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit and is not revealed unless you have a personal account on the site that you access using your username and password.
We may need to collect your information if you wish to place an order for a product on our website.
We collect, store, and process the data necessary to follow up on your purchase, secure any potential future claims, and provide you with our services. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to process your orders and to offer you services and information displayed on our website that you request. In addition, we use your information to manage your account, verify financial transactions, audit data downloads from the website, identify visitors, improve website design and content, and customize it for users. We conduct demographic research and may send useful or requested information, such as product and service updates, unless you object. Communication may occur via email. If you prefer not to receive promotional or marketing communications, you can opt out at any time.
We may share your name and address with a third party to deliver your order (e.g., a delivery service or supplier).
We may store details of your current order on our website but cannot retrieve them directly for security reasons. By logging into your account, you can view information about your purchases (past and upcoming) and manage your address details. You must maintain strict confidentiality of your account access data. We are not responsible for misuse of passwords unless caused by our fault.
Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research, at your discretion, for statistical purposes while ensuring complete confidentiality. You may opt out at any time. We do not share responses with third parties. Your email address is only disclosed if you choose to participate in competitions. Survey responses are stored separately from your email.
We may send you information about us, our website, other websites, our products, sales, offers, newsletters, or related partner companies. If you do not wish to receive such information, you can click the “unsubscribe” link in any email. We will stop sending communications within seven working days (excluding Saturdays, Sundays, and public/religious holidays). We may contact you if clarification is needed.
We may use anonymized data (which cannot identify you) for purposes such as verifying user locations, tracking website visits, or analyzing email engagement. This data may be shared with third parties (e.g., publishers) but will not identify you personally.
Competitions
For competitions, we use data to notify winners and announce offers. Details for each competition are available in its specific terms.
Third Parties and External Links
We may transfer your information to companies within our group or to agents and contractors to assist with transactions, such as product delivery, payment processing, statistics, marketing research, or customer service. We may also share data to prevent fraud or reduce credit risk.
If our company (or part of it) is sold, we may transfer databases containing your personal data. Except as stated in this policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law or necessary for the purposes outlined here.
The website may contain third-party advertisements or links to other sites. We are not responsible for the privacy policies or content of those sites or any third party we share your data with in accordance with this policy.
Accepting cookies is not required to visit the website. However, some functions (such as the shopping cart) cannot be used without enabling cookies.
Cookies are small text files stored on your computer that allow our server to identify your device as a unique user when visiting certain pages. They help save time when browsing or revisiting the site.
We use cookies to enhance your experience (e.g., remembering your identity when modifying your shopping cart), not to collect additional personal data for marketing purposes. You can disable cookies in your browser, but this may limit website functionality.
Cookies do not contain personal or sensitive information and are free from viruses.
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze website usage. The information generated (including IP address) is transmitted to and stored on servers in the United States. Google uses this data to evaluate website usage, generate reports, and provide related services. It may also transfer this data to third parties if required by law or processed on Google's behalf. Google will not associate your IP address with other data it holds.
You can refuse cookies via browser settings, but this may limit your ability to use the site fully. By using this website, you consent to Google's processing of your data as described.
We implement appropriate security measures to prevent unauthorized access, loss, or destruction of your data. Personal information is stored on secure servers protected by firewalls.
Payment details are encrypted using technologies such as Secure Socket Layer (SSL), making it difficult for unauthorized parties to access your data. However, complete security cannot be guaranteed.
We strongly advise against sending full credit or debit card details via unencrypted electronic communication.
We maintain physical, electronic, and procedural safeguards for data handling. You may be required to verify your identity before accessing your personal data.
You are responsible for protecting your password and device from unauthorized access.
If you have concerns about your data, you have the right to request access to the personal data we hold about you. You may request corrections to any inaccuracies free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.